Effective Date: 22/05/25

Welcome to Vitanami.com. These Terms & Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. General Information

Vitanami.com is owned and operated by VITANAMI, an Indian company offering premium quality Makhana (Foxnuts) and wellness products to customers across the globe.

2. Use of the Website

By using our website, you agree to:

• Be at least 18 years of age or use the site under the supervision of a parent or legal guardian.

• Use the site only for lawful purposes.

• Not misuse any part of the website, including attempting to hack, corrupt, or compromise functionality.

3. Product Information & Pricing

We strive to ensure all product descriptions and prices are accurate. However:

• All prices are listed in INR (₹) or USD ($), as applicable.

• Prices and availability are subject to change without notice.

• Product images are for representation purposes only; actual packaging may vary based on batch or market.

4. Orders & Payments

• All orders are subject to acceptance and availability.

• We reserve the right to cancel or refuse any order at our sole discretion.

• Full payment must be received before dispatch unless otherwise agreed upon in writing (for B2B or wholesale orders).

5. Shipping & Delivery

• Delivery timelines are estimates and may vary by region or country.

• Vitanami is not liable for delays caused by courier partners, customs processes, or unforeseen external factors.

• For bulk or international orders, shipping terms will be confirmed at the time of order placement.

6. Return, Refund & Cancellation Policy

• Returns for retail orders are accepted only if the product is damaged or incorrect. Return requests must be raised within 48 hours of delivery.

• Returns are not applicable for wholesale or export orders unless agreed upon in writing.

• Approved refunds will be processed within 7–10 business days via the original payment method.

7. Intellectual Property

All content on this website—including logos, product names, designs, text, graphics, and images—is the intellectual property of VITANAMI and is protected under applicable copyright and trademark laws. Unauthorized reproduction or use is strictly prohibited.

8. Limitation of Liability

Vitanami will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Always use and store products as per the recommended guidelines.

9. Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.

10. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in SAS Nagar, Punjab, India.

11. Changes to Terms

Vitanami reserves the right to revise, update, or modify these Terms & Conditions at any time without prior notice. Continued use of the site following changes indicates your acceptance of those changes.

12. Contact Us

For any questions, concerns, or feedback regarding these Terms, you may contact us at:

VITANAMI
Email: [email protected]
Phone: +91 98778 37608
Address:
Second Floor, Motiaz Royal Business Park,
Chandigarh-Ambala Highway,
Zirakpur, SAS Nagar, Punjab, India.