Effective Date: May 23, 2025

At Vitanami, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website or make a purchase through www.vitanami.com.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of personal information:

Personal Details: Name, email address, phone number, shipping and billing addresses.

Order Information: Purchase history, payment method (note: we do not store your card details), and order preferences.

Device Information: IP address, browser type, device identifiers, pages visited, and browsing behavior.

Communication Data: Emails, WhatsApp messages, or inquiries sent to us.

2. How We Use Your Information

We use your data to:

Process and deliver your orders

Improve your shopping experience

Communicate with you about offers, updates, and promotions

Respond to your inquiries and support needs

Enhance our website’s functionality and user experience

Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share it with:

Trusted Service Providers (e.g., delivery partners, payment gateways) strictly for order processing

Legal Authorities, if required by law or to protect our rights

All partners handling your data are required to adhere to strict confidentiality agreements.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and provide personalized content.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure. By using our services, you acknowledge and accept this risk.

6. Your Rights

You have the right to:

Access, update, or correct your personal data

Request deletion of your data

Withdraw consent for marketing communications

To exercise these rights, contact us at [email protected] or call us at +91 98778 37608.

7. Children’s Privacy

Vitanami does not knowingly collect personal data from children under the age of 13. If we become aware that a child has provided us with personal information, we will delete it immediately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to:

📧 Email: [email protected]

📞 Phone/WhatsApp: +91 98778 37608

Thank you for trusting Vitanami.

We’re honored to be a part of your healthy, flavorful journey.